{
 "version": "https://jsonfeed.org/version/1.1",
 "title": "Telemetry briefings",
 "home_page_url": "https://glide-telemetry.pages.dev/",
 "feed_url": "https://glide-telemetry.pages.dev/feed.json",
 "description": "Telemetry tracks CISA's Known Exploited Vulnerabilities catalog by vendor, product, weakness and date, runs a status board of SMS OTP regulation, and publishes short, sourced intel briefings. Every figure is computed from public data and can be downloaded.",
 "language": "en",
 "items": [
  {
   "id": "https://glide-telemetry.pages.dev/briefings/glide-identity-three-carrier-beta/",
   "url": "https://glide-telemetry.pages.dev/briefings/glide-identity-three-carrier-beta/",
   "title": "Glide Identity's three-carrier beta: what the data does and doesn't show",
   "summary": "Owner-affiliated coverage: the site's owner has a financial interest in the company covered. The sources establish that Glide Identity announced a beta of SIM-based cryptographic authentication across AT&T, T-Mobile and Verizon on Aug 3, 2026, and that trade and general press covered it. They do not show which devices, operating systems and plans work, how often fallback triggers, what it costs, or how it holds up under independent security review.",
   "content_html": "<h2 id=\"what-was-announced\">What was announced</h2>\n<p>On Aug 3, 2026, Glide Identity announced a beta of what it calls \"carrier-native cryptographic authentication\" across AT&amp;T, T-Mobile and Verizon. The release, distributed on Business Wire, includes a quote from a Verizon Business executive.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup> Biometric Update covered the three-carrier launch on Aug 7,<sup class=\"cite\"><a href=\"#source-2\" aria-label=\"Source 2\">[2]</a></sup> and on Aug 23 Fox News' CyberGuy featured Glide in a piece on SIM-based bank login as a replacement for SMS one-time passcodes.<sup class=\"cite\"><a href=\"#source-3\" aria-label=\"Source 3\">[3]</a></sup></p>\n<p>The product behind it, MagicalAuth, replaces SMS codes with verification through the mobile network, according to the company. Glide says it \"confirms identity using the SIM's cryptographic link to the network\" and completes authentication in under one second with no codes.<sup class=\"cite\"><a href=\"#source-4\" aria-label=\"Source 4\">[4]</a></sup></p>\n<h2 id=\"what-the-data-shows\">What the data shows</h2>\n<div class=\"table-wrap\"><table><caption>Telemetry's reading of the sources collected in the Glide Identity dossier.</caption><thead><tr><th scope=\"col\">Question</th><th scope=\"col\">What our sources show</th><th scope=\"col\">Kind of source</th></tr></thead><tbody><tr><th scope=\"row\">Was a three-carrier beta announced?</th><td>Yes, on Aug 3, 2026, naming AT&amp;T, T-Mobile and Verizon</td><td>Company release, covered by the press</td></tr><tr><th scope=\"row\">Did a carrier speak to it?</th><td>The release quotes a Verizon Business executive</td><td>Company release</td></tr><tr><th scope=\"row\">Is the company in the relevant industry bodies?</th><td>FIDO Alliance member at Sponsor level; listed as a GSMA Open Gateway partner</td><td>The bodies' own listing pages<sup class=\"cite\"><a href=\"#source-6\" aria-label=\"Source 6\">[6]</a></sup><sup class=\"cite\"><a href=\"#source-7\" aria-label=\"Source 7\">[7]</a></sup></td></tr><tr><th scope=\"row\">What came before?</th><td>A Series A of more than $20 million on Oct 13, 2025, and selection as one of 10 finalists for the RSAC 2026 Innovation Sandbox contest</td><td>Press, company releases and the organizer; see the <a href=\"/companies/glide-identity/#milestones\">dossier timeline</a></td></tr></tbody></table></div>\n<p>The <a href=\"/companies/glide-identity/\">dossier</a> also runs a computed check of CISA's Known Exploited Vulnerabilities catalog for any vendor matching \"Glide\", recalculated every time the site is built.</p>\n<h2 id=\"what-the-data-doesn-t-show\">What the data doesn't show</h2>\n<ul><li><strong>Coverage in practice.</strong> Our sources do not say which devices, operating systems and plans work in the beta, or how often fallback triggers. Glide says that when a device or OS doesn't support SIM authentication, it automatically switches to alternatives such as passkeys or email links.<sup class=\"cite\"><a href=\"#source-4\" aria-label=\"Source 4\">[4]</a></sup></li><li><strong>Independent assessment.</strong> We found no independent security assessment in our sources. Everything we know about how the product works comes from the company.</li><li><strong>Standards treatment.</strong> Our sources do not address how NIST SP 800-63B-4 would classify SIM-based cryptographic authentication. Our <a href=\"/briefings/nist-800-63-4-sms-otp/\">NIST briefing</a> covers how the guidelines treat SMS codes.</li><li><strong>Commercial terms.</strong> Pricing is not published, the developer documentation requires a login, and carrier contract terms are not in our sources.</li><li><strong>SIM swaps and eSIM transfers.</strong> The company positions the product against SIM swap. We have not verified how it handles SIM swaps or eSIM transfers at the carrier. See <a href=\"/briefings/sim-swap-attacks-explained/\">SIM swap attacks, explained</a>.</li></ul>\n<h2 id=\"number-verification-is-a-different-check\">Number verification is a different check</h2>\n<p>On Jul 8, 2026, Aduna, a network-API joint venture, announced number verification with the same three carriers.<sup class=\"cite\"><a href=\"#source-5\" aria-label=\"Source 5\">[5]</a></sup> Number verification, a CAMARA API, confirms that a request comes from the SIM tied to a number. Glide describes its approach as SIM-based cryptographic authentication. The difference matters, and our <a href=\"/briefings/carrier-authentication-explained/\">carrier authentication primer</a> sets out the approaches, but Telemetry has not independently tested either.</p>\n<p>Other companies offering network-based or SMS-alternative verification include Prove, Twilio, Vonage, Sinch, Infobip, Telesign and IPification. For where regulators stand on SMS codes, see the <a href=\"/regulations/\">SMS OTP regulation board</a>.</p>\n<h2 id=\"what-would-change-this-assessment\">What would change this assessment</h2>\n<ul><li>Carrier-side documentation of the beta.</li><li>Published device, OS and plan coverage, or fallback rates.</li><li>An independent security assessment.</li><li>Published pricing.</li></ul>",
   "date_published": "2026-09-24T00:00:00Z",
   "date_modified": "2026-09-24T00:00:00Z",
   "tags": [
    "Assessment",
    "Identity",
    "sms-otp",
    "owner-affiliated"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/uae-sms-otp-phase-out/",
   "url": "https://glide-telemetry.pages.dev/briefings/uae-sms-otp-phase-out/",
   "title": "The UAE’s SMS OTP phase-out is done. What US banks can take from it",
   "summary": "The Central Bank of the UAE directed banks to phase out SMS and email one-time passcodes, starting in July 2025 and finishing by March 31, 2026. Banks moved customers to in-app verification in their own mobile apps.",
   "content_html": "<h2 id=\"what-did-the-uae-require\">What did the UAE require?</h2>\n<p>The Central Bank of the UAE told licensed financial institutions to stop relying on one-time passcodes sent by SMS or email to authenticate customers. The phase-out began in July 2025, with a deadline of March 31, 2026.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup><sup class=\"cite\"><a href=\"#source-2\" aria-label=\"Source 2\">[2]</a></sup></p>\n<h2 id=\"what-replaced-the-codes\">What replaced the codes?</h2>\n<p>Banks moved customers to verification inside their own mobile apps: the customer confirms a login or payment in the app on a device the bank has already registered, instead of typing a code from a text message.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup></p>\n<h2 id=\"why-it-matters-outside-the-gulf\">Why it matters outside the Gulf</h2>\n<p>The UAE rule is unusually direct. Most regulators describe outcomes and leave the method to banks. Here the regulator named the method to retire and set a date. That gives US banks a finished case study rather than a forecast:</p>\n<ul><li><strong>The timeline was months, not years.</strong> A defined deadline forced the migration work to the top of the roadmap.</li><li><strong>Email went with SMS.</strong> Regulators treated both as the same class of risk, because both can be phished or intercepted.</li><li><strong>The replacement was already in customers’ hands.</strong> Moving approval into the bank’s own app avoided a new device or a new login habit.</li></ul>\n<h2 id=\"what-us-banks-should-watch\">What US banks should watch</h2>\n<p>No US regulator has ordered a similar phase-out. The closest signals are NIST classifying SMS codes as restricted and the FCC’s rules on SIM-swap fraud. Telemetry tracks every jurisdiction that has moved in its <a href=\"/regulations/\">SMS OTP regulation board</a>.</p>",
   "date_published": "2026-09-23T00:00:00Z",
   "date_modified": "2026-09-23T00:00:00Z",
   "tags": [
    "Assessment",
    "Policy",
    "sms-otp"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/nist-800-63-4-sms-otp/",
   "url": "https://glide-telemetry.pages.dev/briefings/nist-800-63-4-sms-otp/",
   "title": "SMS one-time passcodes are “restricted” under NIST’s new guidelines. Here’s what that means for US banks",
   "summary": "NIST SP 800-63-4 does not ban SMS one-time passcodes. It classifies SMS and voice codes as “restricted” authenticators: still allowed, but only if the organization assesses the risk, tells users about it, offers at least one non-restricted alternative, and keeps a plan to migrate away.",
   "content_html": "<h2 id=\"what-changed-in-nist-sp-800-63-4\">What changed in NIST SP 800-63-4?</h2>\n<p>NIST’s Digital Identity Guidelines are the reference US agencies must follow and that banks, auditors and examiners reach for when they argue about authentication. Revision 4, finalized in 2025, is split into three volumes: identity proofing (63A), authentication (63B) and federation (63C).<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup></p>\n<p>For SMS, the headline is continuity. Codes sent over the phone network stay on the list of allowed authenticators, in the same “restricted” category NIST created in Revision 3. What’s new is the alternative: Revision 4 explicitly accommodates synced passkeys, the kind stored in Apple, Google or password-manager accounts, and treats them as phishing-resistant.<sup class=\"cite\"><a href=\"#source-2\" aria-label=\"Source 2\">[2]</a></sup></p>\n<h2 id=\"what-does-restricted-actually-require\">What does “restricted” actually require?</h2>\n<p>An organization that keeps offering SMS or voice codes takes on four obligations:<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup></p>\n<ol><li><strong>Offer an alternative</strong> that isn’t restricted, so no customer is stuck with SMS.</li><li><strong>Tell users the risks</strong> of the restricted option in plain language.</li><li><strong>Assess the risk</strong> to users and the organization of continuing to allow it.</li><li><strong>Keep a migration plan</strong> in case the authenticator is removed in a future revision.</li></ol>\n<h2 id=\"how-do-the-alternatives-compare\">How do the alternatives compare?</h2>\n<div class=\"table-wrap\"><table><caption>Status under NIST SP 800-63B-4. Telemetry analysis of sources [1] and [2].</caption><thead><tr><th scope=\"col\">Method</th><th scope=\"col\">Phishing-resistant?</th><th scope=\"col\">NIST 800-63B-4</th></tr></thead><tbody><tr><th scope=\"row\">SMS or voice OTP</th><td>No</td><td>Restricted</td></tr><tr><th scope=\"row\">Authenticator app code (TOTP)</th><td>No</td><td>Allowed at AAL2</td></tr><tr><th scope=\"row\">Synced passkey</th><td>Yes</td><td>Allowed at AAL2</td></tr><tr><th scope=\"row\">Hardware security key (FIDO2)</th><td>Yes</td><td>Eligible for AAL3</td></tr><tr><th scope=\"row\">Carrier / SIM-based verification</th><td>[Editorial: confirm]</td><td>[Editorial: confirm classification]</td></tr></tbody></table></div>\n<h2 id=\"will-the-us-follow-the-uae-and-ban-sms-codes\">Will the US follow the UAE and ban SMS codes?</h2>\n<p>Probably not by decree. US banking regulators rarely name a technology, and the FFIEC’s 2021 authentication guidance is written in terms of risk, not methods.<sup class=\"cite\"><a href=\"#source-4\" aria-label=\"Source 4\">[4]</a></sup> The pressure is arriving from other directions: NIST’s conditions, the FCC’s 2023 SIM-swap and port-out rules for carriers,<sup class=\"cite\"><a href=\"#source-3\" aria-label=\"Source 3\">[3]</a></sup> and a growing list of markets where the codes are already gone.</p>\n<ul><li><strong>2022:</strong> Malaysia’s central bank directs banks off SMS OTP.</li><li><strong>Jul 2024:</strong> Singapore banks begin phasing out OTP logins for customers with digital tokens.<sup class=\"cite\"><a href=\"#source-5\" aria-label=\"Source 5\">[5]</a></sup></li><li><strong>2025:</strong> NIST finalizes SP 800-63-4.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup></li><li><strong>Mar 2026:</strong> The UAE completes its SMS and email OTP phase-out.<sup class=\"cite\"><a href=\"#source-7\" aria-label=\"Source 7\">[7]</a></sup></li><li><strong>Apr 2026:</strong> India’s RBI Authentication Directions take effect.</li><li><strong>Jun 2026:</strong> The Philippines bars SMS and email OTP for high-risk transactions.<sup class=\"cite\"><a href=\"#source-6\" aria-label=\"Source 6\">[6]</a></sup></li></ul>\n<blockquote><p>[Expert quote: from a named bank CISO or head of fraud, gathered in original reporting.]</p><footer>[Name], [Title], [Institution]</footer></blockquote>\n<h2 id=\"what-should-a-bank-do-this-quarter\">What should a bank do this quarter?</h2>\n<ul><li><strong>Inventory every flow that still sends a code:</strong> login, step-up, password reset, new payees.</li><li><strong>Write the risk assessment NIST asks for,</strong> and date it.</li><li><strong>Offer a phishing-resistant option,</strong> passkeys first, and track adoption.</li><li><strong>Start with account recovery and new-payee setup,</strong> where SIM-swap fraud tends to cash out.</li></ul>",
   "date_published": "2026-09-22T00:00:00Z",
   "date_modified": "2026-09-24T00:00:00Z",
   "tags": [
    "Primer",
    "Identity",
    "sms-otp"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/carrier-authentication-explained/",
   "url": "https://glide-telemetry.pages.dev/briefings/carrier-authentication-explained/",
   "title": "Carrier-native authentication, explained: how a SIM can sign a login",
   "summary": "Carrier-based authentication verifies a user through their mobile operator instead of sending them a code. The simplest form checks that a request comes from the SIM tied to a phone number; stronger forms use cryptographic keys held in the SIM to sign the request.",
   "content_html": "<h2 id=\"three-things-people-call-carrier-authentication\">Three things people call “carrier authentication”</h2>\n<div class=\"table-wrap\"><table><caption>Telemetry’s summary of vendor and standards documentation.</caption><thead><tr><th scope=\"col\">Approach</th><th scope=\"col\">What it checks</th><th scope=\"col\">What the user does</th></tr></thead><tbody><tr><th scope=\"row\">Number verification</th><td>The request comes from the SIM tied to a given number</td><td>Nothing; it runs over mobile data</td></tr><tr><th scope=\"row\">SIM swap check</th><td>Whether the number’s SIM changed recently</td><td>Nothing; it’s a risk signal</td></tr><tr><th scope=\"row\">SIM-based cryptography</th><td>A key held in the SIM signs the request</td><td>Usually one tap</td></tr></tbody></table></div>\n<h2 id=\"where-the-apis-come-from\">Where the APIs come from</h2>\n<p>The CAMARA project, hosted by the Linux Foundation, defines common network APIs such as Number Verification and SIM Swap, so developers can call the same interface across operators.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup> GSMA Open Gateway packages those APIs commercially.<sup class=\"cite\"><a href=\"#source-2\" aria-label=\"Source 2\">[2]</a></sup></p>\n<h2 id=\"what-happened-in-the-us-in-2026\">What happened in the US in 2026</h2>\n<p>In July 2026, Aduna, a network-API joint venture, announced number verification with AT&amp;T, T-Mobile and Verizon.<sup class=\"cite\"><a href=\"#source-3\" aria-label=\"Source 3\">[3]</a></sup> In August, Glide Identity announced a beta of SIM-based cryptographic authentication across the same three carriers.<sup class=\"cite\"><a href=\"#source-4\" aria-label=\"Source 4\">[4]</a></sup></p>\n<h2 id=\"what-it-doesn-t-solve\">What it doesn’t solve</h2>\n<p>A network check proves something about a SIM, not about the person holding the phone. It is strongest combined with a device-bound credential and weakest as the only factor for account recovery.</p>",
   "date_published": "2026-09-20T00:00:00Z",
   "date_modified": "2026-09-20T00:00:00Z",
   "tags": [
    "Primer",
    "Identity",
    "sms-otp"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/uk-app-fraud-reimbursement/",
   "url": "https://glide-telemetry.pages.dev/briefings/uk-app-fraud-reimbursement/",
   "title": "What the UK’s APP fraud reimbursement rules changed for fraud teams",
   "summary": "Since October 7, 2024, UK payment service providers must reimburse most victims of authorized push payment scams on Faster Payments, up to £85,000 per claim, with the cost split between the sending and receiving firms.",
   "content_html": "<h2 id=\"what-the-rules-require\">What the rules require</h2>\n<p>From October 7, 2024, payment firms sending Faster Payments must reimburse eligible victims of authorized push payment (APP) scams, up to a maximum of £85,000 per claim.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup> The cost is shared between the firm that sent the payment and the firm that received it.<sup class=\"cite\"><a href=\"#source-2\" aria-label=\"Source 2\">[2]</a></sup></p>\n<h2 id=\"why-authentication-isn-t-the-answer-here\">Why authentication isn’t the answer here</h2>\n<p>In an APP scam the customer authorizes the payment themselves. Strong authentication confirms it really was the customer, which is exactly the problem. Defenses have to look at the payment’s context: a new payee, an unusual amount, or a customer who is on the phone with someone claiming to be their bank.</p>\n<h2 id=\"what-changed-for-fraud-teams\">What changed for fraud teams</h2>\n<ul><li><strong>Receiving firms now pay too,</strong> which gives them a reason to spot and freeze mule accounts.</li><li><strong>Friction at the point of payment</strong> became easier to justify: confirmation-of-payee warnings, holds and calls.</li><li><strong>Data sharing between firms</strong> matters more when both sides carry the loss.</li></ul>",
   "date_published": "2026-09-12T00:00:00Z",
   "date_modified": "2026-09-12T00:00:00Z",
   "tags": [
    "Assessment",
    "Fraud"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/synced-passkeys-phishing-resistant/",
   "url": "https://glide-telemetry.pages.dev/briefings/synced-passkeys-phishing-resistant/",
   "title": "Are synced passkeys phishing-resistant?",
   "summary": "Yes. A passkey is bound to the website it was created for, so it can’t be entered on a look-alike site. NIST’s 800-63-4 update accepts synced passkeys at AAL2. The main new risk is the account that syncs them, which needs strong protection of its own.",
   "content_html": "<h2 id=\"why-passkeys-resist-phishing\">Why passkeys resist phishing</h2>\n<p>A passkey is a key pair. The website stores the public key; the private key stays with the user. When the user signs in, the browser checks the site’s domain and only offers the passkey registered for that exact domain. A phishing page on a look-alike domain never receives a credential it could replay.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup></p>\n<h2 id=\"what-syncing-changes\">What syncing changes</h2>\n<p>Synced passkeys are copied across the user’s devices through a provider such as Apple, Google or a password manager. That fixes the biggest usability problem of device-bound credentials, losing the device, but it moves part of the risk to the sync account. If an attacker takes over that account, they may be able to restore the user’s passkeys to a device they control.</p>\n<h2 id=\"how-nist-treats-them\">How NIST treats them</h2>\n<p>NIST’s 800-63-4 guidelines accept synced passkeys at authentication assurance level 2 (AAL2), the level most consumer and banking logins target.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup><sup class=\"cite\"><a href=\"#source-2\" aria-label=\"Source 2\">[2]</a></sup> High-assurance use cases that require AAL3 still call for hardware-bound keys.</p>\n<h2 id=\"what-to-do-if-you-run-a-login\">What to do if you run a login</h2>\n<ul><li><strong>Offer passkeys</strong> as the default for returning users.</li><li><strong>Protect recovery:</strong> account recovery is where passkey deployments get attacked, so don’t fall back to SMS codes there.</li><li><strong>Keep a device-bound option</strong> for administrators and other high-risk users.</li></ul>",
   "date_published": "2026-09-05T00:00:00Z",
   "date_modified": "2026-09-05T00:00:00Z",
   "tags": [
    "Primer",
    "Identity",
    "sms-otp"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/otp-bots-explained/",
   "url": "https://glide-telemetry.pages.dev/briefings/otp-bots-explained/",
   "title": "Why OTP bots keep working against bank customers",
   "summary": "An OTP bot is an automated calling or messaging service that impersonates a bank or other service and persuades the victim to read out or type in a one-time passcode, which the criminal uses at the same moment to log in or approve a payment.",
   "content_html": "<h2 id=\"how-an-otp-bot-attack-works\">How an OTP bot attack works</h2>\n<ol><li>The criminal already has the victim’s username and password, usually from a breach or a phishing page.</li><li>They start a login or payment, which makes the bank send the victim a one-time passcode.</li><li>At the same moment, the bot calls the victim, claims to be the bank’s fraud team, and asks them to “confirm” the code they just received.</li><li>The victim reads it out or types it into the keypad, and the bot passes it straight to the criminal.</li></ol>\n<h2 id=\"why-it-keeps-working\">Why it keeps working</h2>\n<p>The call arrives exactly when the real code does, which makes it convincing. And a one-time passcode has no way of knowing who is typing it in or where: it works for anyone who has it within its validity window.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup></p>\n<h2 id=\"what-stops-it\">What stops it</h2>\n<ul><li><strong>Remove the code:</strong> passkeys, in-app approval on a registered device and network-based verification leave the customer nothing to read out.</li><li><strong>Put context in the message:</strong> if a code is unavoidable, say what it approves (“to add payee J. Smith”) and that the bank will never ask for it.</li><li><strong>Watch the timing:</strong> a login from a new device while the customer is on an inbound call is a strong fraud signal.</li></ul>",
   "date_published": "2026-09-01T00:00:00Z",
   "date_modified": "2026-09-01T00:00:00Z",
   "tags": [
    "Primer",
    "Fraud",
    "sms-otp"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/sim-swap-attacks-explained/",
   "url": "https://glide-telemetry.pages.dev/briefings/sim-swap-attacks-explained/",
   "title": "SIM swap attacks, explained",
   "summary": "A criminal persuades, tricks or bribes a mobile carrier into moving a victim’s phone number to a SIM they control. From then on the victim’s calls and texts, including one-time passcodes, go to the attacker.",
   "content_html": "<h2 id=\"how-does-a-sim-swap-work\">How does a SIM swap work?</h2>\n<p>A phone number belongs to an account at the carrier, not to a piece of plastic. A SIM swap exploits the process carriers use to move a number to a new SIM or eSIM, for example when a customer loses their phone. The attacker gets the carrier to do that move for them, using one of three routes:</p>\n<ul><li><strong>Social engineering:</strong> calling or visiting a store while impersonating the customer, often with personal details from data breaches.</li><li><strong>Insiders:</strong> paying a carrier or retail employee to make the change.</li><li><strong>Account takeover:</strong> logging into the customer’s carrier account online with stolen credentials.</li></ul>\n<p>Once the number moves, the victim’s phone loses service and the attacker’s device starts receiving their calls and texts.</p>\n<h2 id=\"why-is-it-so-damaging\">Why is it so damaging?</h2>\n<p>Phone numbers became the default recovery and verification channel for email, banking and crypto accounts. An attacker holding the number can request password resets and receive the one-time passcodes that confirm them. That is why SIM swaps often end in drained bank or crypto accounts within hours.</p>\n<h2 id=\"what-are-carriers-now-required-to-do\">What are carriers now required to do?</h2>\n<p>In November 2023 the FCC adopted rules requiring US wireless carriers to use secure methods to authenticate a customer before moving their number to a new device or provider, to notify customers promptly of SIM change and port-out requests, and to offer account locks.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup> See Telemetry’s <a href=\"/briefings/fcc-sim-swap-rules/\">explainer on the FCC’s SIM-swap rules</a>.</p>\n<h2 id=\"how-can-banks-and-apps-defend-against-it\">How can banks and apps defend against it?</h2>\n<ul><li><strong>Stop treating an SMS code as proof of identity</strong> for high-risk actions like password resets or adding a payee.</li><li><strong>Check for recent SIM changes</strong> before trusting the number. Carrier network APIs can report whether a number’s SIM changed recently.</li><li><strong>Offer phishing-resistant options</strong> such as passkeys, so the phone number isn’t the key to the account.</li></ul>",
   "date_published": "2026-08-18T00:00:00Z",
   "date_modified": "2026-09-10T00:00:00Z",
   "tags": [
    "Primer",
    "Identity",
    "sms-otp"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/fcc-sim-swap-rules/",
   "url": "https://glide-telemetry.pages.dev/briefings/fcc-sim-swap-rules/",
   "title": "The FCC’s SIM-swap rules: what carriers now have to do",
   "summary": "The FCC’s 2023 order (FCC 23-95) requires US wireless carriers to authenticate customers securely before moving their number to a new SIM or provider, to notify customers of SIM change and port-out requests, and to offer account locks. It does not regulate how banks or apps use SMS codes.",
   "content_html": "<h2 id=\"what-does-the-order-require\">What does the order require?</h2>\n<p>The Report and Order, adopted on November 15, 2023, amends the FCC’s customer proprietary network information (CPNI) and number-portability rules.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup><sup class=\"cite\"><a href=\"#source-2\" aria-label=\"Source 2\">[2]</a></sup> Wireless carriers must:</p>\n<ul><li><strong>Authenticate securely</strong> before redirecting a customer’s number to a new device or another carrier.</li><li><strong>Handle failed attempts:</strong> have procedures for responding to failed authentication.</li><li><strong>Notify customers</strong> promptly when a SIM change or port-out is requested.</li><li><strong>Offer account locks</strong> that customers can switch on to block number changes.</li><li><strong>Train staff and keep records</strong> of SIM change and port-out requests.</li></ul>\n<h2 id=\"when-did-it-take-effect\">When did it take effect?</h2>\n<p>The rules were published in the Federal Register on December 8, 2023.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup> The FCC later waived the original July 2024 compliance date while the rules’ information-collection requirements went through federal review.<sup class=\"cite\"><a href=\"#source-3\" aria-label=\"Source 3\">[3]</a></sup> Check the FCC’s current notice before citing a compliance date.</p>\n<h2 id=\"what-doesn-t-it-cover\">What doesn’t it cover?</h2>\n<p>The order regulates carriers. It says nothing about whether a bank or app should keep using SMS codes. A carrier that follows the rules makes SIM swaps harder, but a bank that still treats an SMS code as proof of identity remains exposed to insiders, to account takeover at the carrier, and to phishing of the code itself.</p>",
   "date_published": "2026-08-10T00:00:00Z",
   "date_modified": "2026-09-15T00:00:00Z",
   "tags": [
    "Primer",
    "Policy",
    "sms-otp"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/philippines-bsp-circular-1213/",
   "url": "https://glide-telemetry.pages.dev/briefings/philippines-bsp-circular-1213/",
   "title": "Inside BSP Circular 1213, the Philippines’ OTP rule",
   "summary": "Bangko Sentral ng Pilipinas Circular No. 1213 bars banks and other supervised financial institutions from using SMS or email one-time passcodes to authenticate high-risk transactions, starting June 25, 2026.",
   "content_html": "<h2 id=\"what-the-circular-changes\">What the circular changes</h2>\n<p>Banks and other institutions supervised by the Bangko Sentral ng Pilipinas can no longer use one-time passcodes sent by SMS or email to authenticate high-risk transactions. The rule took effect on June 25, 2026.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup><sup class=\"cite\"><a href=\"#source-2\" aria-label=\"Source 2\">[2]</a></sup></p>\n<h2 id=\"why-sms-and-email-together\">Why SMS and email together</h2>\n<p>Regulators increasingly treat both channels as the same weakness. Codes sent by text or email can be phished, intercepted, or handed over by a customer who has been convinced they are talking to their bank.</p>\n<h2 id=\"where-it-fits\">Where it fits</h2>\n<p>The Philippines joins Singapore, Malaysia and the UAE in moving banks off SMS codes. Telemetry tracks each of them in the <a href=\"/regulations/\">SMS OTP regulation board</a>.</p>",
   "date_published": "2026-06-26T00:00:00Z",
   "date_modified": "2026-06-26T00:00:00Z",
   "tags": [
    "Flash",
    "Policy",
    "sms-otp"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  },
  {
   "id": "https://glide-telemetry.pages.dev/briefings/singapore-banks-phase-out-otp/",
   "url": "https://glide-telemetry.pages.dev/briefings/singapore-banks-phase-out-otp/",
   "title": "Singapore banks to phase out OTPs for customers with digital tokens",
   "summary": "In July 2024 the Monetary Authority of Singapore and the Association of Banks in Singapore announced that major retail banks would phase out one-time passcodes for bank account logins by customers who have digital tokens activated on their mobile devices.",
   "content_html": "<h2 id=\"what-was-announced\">What was announced</h2>\n<p>The Monetary Authority of Singapore and the Association of Banks in Singapore said major retail banks would phase out the use of one-time passcodes for logging into bank accounts, for customers who have activated a digital token on their mobile device.<sup class=\"cite\"><a href=\"#source-1\" aria-label=\"Source 1\">[1]</a></sup><sup class=\"cite\"><a href=\"#source-2\" aria-label=\"Source 2\">[2]</a></sup></p>\n<h2 id=\"why\">Why</h2>\n<p>Phishing sites imitating banks can capture a customer’s password and OTP and use them immediately. A digital token bound to the customer’s registered device can’t be relayed that way.</p>\n<h2 id=\"what-customers-see\">What customers see</h2>\n<p>Instead of typing a code, customers approve logins with the digital token in their bank’s app.</p>",
   "date_published": "2024-07-09T00:00:00Z",
   "date_modified": "2024-07-09T00:00:00Z",
   "tags": [
    "Flash",
    "Policy",
    "sms-otp"
   ],
   "authors": [
    {
     "name": "[Editor Name]"
    }
   ]
  }
 ]
}